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Privacy Policy

Elysium Psychology (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information we collect

We may collect personal information you provide through this website — for example via our contact and enquiry forms — including your name, email address, phone number and the details of your enquiry. As a health service provider we may also collect sensitive information (including health information) in the course of providing our services.

How we use your information

We use your information to respond to enquiries, and to provide and administer our psychological services. We do not sell your personal information.

Analytics and cookies

This website uses Google Analytics to understand how visitors use the site, which may involve cookies and the collection of de-identified usage data. You can control cookies through your browser settings.

Disclosure

We may disclose your information to service providers who help us operate our practice and website, and where required or authorised by law. We take reasonable steps to ensure third parties handle your information appropriately.

Storage and security

We take reasonable steps to protect personal information from misuse, loss, and unauthorised access, modification or disclosure.

Access, correction and complaints

You may request access to, or correction of, the personal information we hold about you by contacting us. If you have a concern about how we have handled your personal information you may also contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Contact us

Elysium Psychology — phone (03) 9069 2103.

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We are not a crisis service. If you or someone you know is in immediate danger, call 000. For 24/7 support call Lifeline 13 11 14, the Suicide Call Back Service 1300 659 467, or Beyond Blue 1300 22 4636. You can also contact your local Crisis Assessment & Treatment Team (CATT).

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We acknowledge the Traditional Owners of the lands on which we work and live. We pay our respects to the Wurundjeri Woi Wurrung people of the Kulin Nation in Brunswick, and the Wurundjeri Willam people of the Kulin Nation in Greensborough. We pay our respects to Elders past and present, and extend that respect to all Aboriginal and Torres Strait Islander peoples.

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Elysium Psychology celebrates diversity and supports every identity.

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